FAQ

IMP: Izintengo zethu zingase zishintshe kuye ngokuhlinzeka nezinye izici zemakethe. Sizokuthumelela uhlu lwamanani olubuyekeziwe ngemuva kokuthi inkampani yakho isithinte ukuze uthole imininingwane eyengeziwe.

IMP: Yebo, sidinga ukuthi wonke ama-oda wamazwe ngamazwe abe nenani elincane eliqhubekayo le-oda. Uma ufuna ukuthengisa kabusha kodwa ngamanani amancane kakhulu, sincoma ukuthi uhlole iwebhusayithi yethu.

A: Yebo, singanikeza imibhalo eminingi ehlanganisa Izitifiketi Zokuhlaziya / Ukuvumelana; Umshwalense; Umsuka, namanye amadokhumenti okuthekelisa lapho kudingeka.

A: Kumasampuli, isikhathi sokuhola cishe yizinsuku eziyi-7. Ngokukhiqizwa okukhulu, isikhathi sokuhola siyizinsuku ezingama-20-30 ngemuva kokuthola inkokhelo yediphozithi. Izikhathi zokuhola ziqala ukusebenza lapho (1) sesithole idiphozithi yakho, futhi (2) sinemvume yakho yokugcina yemikhiqizo yakho. Uma izikhathi zethu zokuhola zingasebenzi nomnqamulajuqu wakho, sicela uhlole izidingo zakho ngokuthengisa kwakho. Kuzo zonke izimo sizozama ukwanelisa izidingo zakho. Ezimweni eziningi siyakwazi ukwenza kanjalo.

A: Ungenza inkokhelo ku-akhawunti yethu yasebhange, Western Union noma PayPal: 30% idiphozi kusengaphambili, 70% ibhalansi ngokumelene ikhophi B/L.

A: Sinikeza iwaranti impahla yethu kanye nomsebenzi. Ukuzibophezela kwethu wukwaneliseka kwakho ngemikhiqizo yethu. Ngewaranti noma cha, kuwusiko lwenkampani yethu ukubhekana nokuxazulula zonke izinkinga zamakhasimende ngendlela eyanelisa wonke umuntu.

A: Yebo, sihlala sisebenzisa ukupakishwa kokuthekelisa kwekhwalithi ephezulu. Siphinde sisebenzisa ukupakisha okukhethekile kwezingozi ezimpahleni eziyingozi kanye nabathumeli abaqinisekisiwe besitoreji esibandayo ezintweni ezizwelayo kukushisa. Izimfuneko zokupakishwa kochwepheshe nezingezona ezijwayelekile zingase zibe nenkokhiso eyengeziwe.

A: Izindleko zokuthumela zincike endleleni okhetha ngayo ukuthola izimpahla. I-Express ngokuvamile iyindlela eshesha kakhulu kodwa futhi ebiza kakhulu. I-Seafreight iyisixazululo esingcono kakhulu samanani amakhulu. Izilinganiso ngqo zempahla singakunikeza kuphela uma sazi imininingwane yenani, isisindo kanye nendlela. Sicela usithinte ukuze uthole ulwazi olwengeziwe.